Faculty

Institution

Unit

Venue

Uzay Damali

Associate Professor

University of Wisconsin--La Crosse

Affiliations

Department of Management

Uzay Damali is currently serving as a Management Associate Professor at University of Wisconsin--La Crosse.

Honors

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Experiences

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Education

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Uzay Damali

University of Wisconsin--La Crosse

Associate Professor

You can click a keyword to filter the displayed items

service management customer involvement marketing education health informatics data management healthcare big data customer participation customer relationship management service research racial gap systems engineering technology branding health services research cloud computing digital health medical education marketing research operation management health information science biomedical informatics information management information technology health technology project management knowledge management consumer research value creation value co-creation electronic health records e-health service health information systems ehealth customer journey analysis american identity accounting education service quality service design customer experience performance management health care analytics quality improvement data analytics business information systems co-creating value customer training healthcare service design cloud erp adoption healthcare industry patient training media synchronicity patient participation healthcare operations managerial assessment tool conceptual model drinking water safety business sophomore students accounting profession service co-production supply chain management behavioral operation management health care management management operational efficiency business intelligence business operational management healthcare analytics

Notable Scholarly Works

Notable Federal Grants

Collaborators

Quality Improvement of Healthcare Services Through Data Analytics Processes. Advances in business information systems and analytics book series (2023)

Uzay DamaliAhmet Semih Ozkul

quality improvementhealthcare serviceshealth carehealth informaticshealthcare big datadata analytics processesdata sciencequality managementdata managementhealth care analyticsanalyticsdata analyticsbusiness information systems

Business Sophomore Students’ Perceptions of the Accounting Profession: Evidence for Any Changesin Two Decades. Journal of Accounting and Finance (2022)

Recep PekdemirMehmet C. KocakulahUzay DamaliMelis Ercan

business sophomore studentsaccounting professionbusinessaccountingaccounting educationaccounting researchfinance

Enhancing Patient Participation in Healthcare Operations Through Patient Training and Education Using the Theoretical Lens of Media Synchronicity. Decision Sciences (2021)

Uzay DamaliLawrence D. FredendallJanis L. MillerDeWayne MooreCheryl J. Dye

media synchronicityeducationpatient participationhealthcare operationsmedical educationpatient training

Investigation of Cloud Erp Adoption in the Healthcare Industry Through Technology-Organization-Environment (Toe) Framework. International Journal of Healthcare Information Systems and Informatics (2021)

Uzay DamaliMehmet KocakulahAhmet Semih Ozkul

health services researchcloud computingsystems engineeringhealth informaticshealthcare big dataehealthinformation managementdata managementhealth policybiomedical informaticshealthcare industryinformation technologycloud erp adoptiondigital healthhealth information systemstechnologyelectronic health recordshealth technologyhealth information sciencee-health service

Response to the Comment “Closing America’s Racial Gap Around Drinking Water Quality Perceptions and the Role of the Environmental Engineering and Science Academic Community”. ACS ES&T Water (2021)

Onur ApulRianna GrissomUzay DamaliRobin Toof

public healthwater qualityclosing americaracial discriminationracial gapscience academic communityafrican american studiesenvironmental engineering

Customer Participation Risk Management: Conceptual Model and Managerial Assessment Tool. Journal of service management (2020)

Uzay DamaliEnrico SecchiStephen S. TaxDavid McCutcheon

service managementcustomer satisfactionknowledge managementproject managementmarketing researchmanagerial assessment toolcustomer involvementconceptual modelmarketingcustomer journey analysiscustomer relationship managementservice researchquality managementmanagementrisk managementcustomer participationbehavioral sciencesservices marketing

Determining Optimum Customer Participation Level in Services: Perceptual Biases and Congruence. International Journal of Productivity and Quality Management (2020)

Ahmet Semih OzkulUzay DamaliAnup Menon NandialathAndrew M. Stapleton

service managementconsumer behaviourperceptual biasesservice designcustomer satisfactionproductivityconsumer researchservice researchservice qualityquality managementcustomer involvementcustomer participationmarketingservices marketing

Divided Perception of Drinking Water Safety: Another Manifestation of America’s Racial Gap. ACS ES&T Water (2020)

Onur ApulRianna GrissomUzay DamaliRobin Toof

public healthcultural divideracial gapsocial sciencesamerican identitydrinking water safetysociology

Managing Customer Performance in Services. Routledge eBooks (2020)

Enrico SecchiUzay DamaliDavid McCutcheonStephen S. Tax

service managementcustomer experiencecustomer satisfactioncustomer involvementperformance managementmanagementcustomer performancecustomer relationship management

Customer and Employee Perceptual Congruence in Service Co-Production. Quality Management Journal (2019)

Ahmet Semih OzkulUzay DamaliAnup Menon NandialathAndrew Stapleton

service managementconsumer behaviourcustomer satisfactionservice co-productioncustomer involvementquality managementmanagementemployee perceptual congruence

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Uzay Damali

Associate Professor

University of Wisconsin--La Crosse

Affiliations

Department of Management

Uzay Damali is currently serving as a Management Associate Professor at University of Wisconsin--La Crosse.

Honors

Create free account to unlock more features

Experiences

Create free account to unlock more features

Education

Create free account to unlock more features

Uzay Damali

University of Wisconsin--La Crosse

Associate Professor

You can click a keyword to filter the displayed items

Notable Scholarly Works

Notable Federal Grants

Collaborators

Quality Improvement of Healthcare Services Through Data Analytics Processes. Advances in business information systems and analytics book series (2023)

Uzay DamaliAhmet Semih Ozkul

Business Sophomore Students’ Perceptions of the Accounting Profession: Evidence for Any Changesin Two Decades. Journal of Accounting and Finance (2022)

Recep PekdemirMehmet C. KocakulahUzay DamaliMelis Ercan

business sophomore studentsaccounting professionbusinessaccountingaccounting educationaccounting researchfinance

Enhancing Patient Participation in Healthcare Operations Through Patient Training and Education Using the Theoretical Lens of Media Synchronicity. Decision Sciences (2021)

Uzay DamaliLawrence D. FredendallJanis L. MillerDeWayne MooreCheryl J. Dye

media synchronicityeducationpatient participationhealthcare operationsmedical educationpatient training

Uzay DamaliMehmet KocakulahAhmet Semih Ozkul

Onur ApulRianna GrissomUzay DamaliRobin Toof

public healthwater qualityclosing americaracial discriminationracial gapscience academic communityafrican american studiesenvironmental engineering

Customer Participation Risk Management: Conceptual Model and Managerial Assessment Tool. Journal of service management (2020)

Uzay DamaliEnrico SecchiStephen S. TaxDavid McCutcheon

Determining Optimum Customer Participation Level in Services: Perceptual Biases and Congruence. International Journal of Productivity and Quality Management (2020)

Ahmet Semih OzkulUzay DamaliAnup Menon NandialathAndrew M. Stapleton

Divided Perception of Drinking Water Safety: Another Manifestation of America’s Racial Gap. ACS ES&T Water (2020)

Onur ApulRianna GrissomUzay DamaliRobin Toof

public healthcultural divideracial gapsocial sciencesamerican identitydrinking water safetysociology

Managing Customer Performance in Services. Routledge eBooks (2020)

Enrico SecchiUzay DamaliDavid McCutcheonStephen S. Tax

service managementcustomer experiencecustomer satisfactioncustomer involvementperformance managementmanagementcustomer performancecustomer relationship management

Customer and Employee Perceptual Congruence in Service Co-Production. Quality Management Journal (2019)

Ahmet Semih OzkulUzay DamaliAnup Menon NandialathAndrew Stapleton

service managementconsumer behaviourcustomer satisfactionservice co-productioncustomer involvementquality managementmanagementemployee perceptual congruence

1
2
10 / page