Beom-Jin Choi

California State University, Sacramento

Affiliations

California State University, Sacramento

Department Of Management Information Science

Department Of Management Information Systems

NoneBeom-jin Choi is currently serving as a California State University, Sacramento faculty at California State University, Sacramento.

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Education

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Beom-Jin Choi

California State University, Sacramento

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information technology service recovery service quality marketing management public policy communication customer satisfaction services marketing consumer behaviour social media information policy implementation research geographic information systems public administration consumer research hospitality marketing public management government information information management geographical information science service management customer loyalty customer experience service research government administration government transparency e-government services case studies government communication recovery support customer affection in-depth case study e-government initiative web-based gis implementation process model ebxml standards e-business standards development standards consortia social network perspectives